Services

What South Wales Digital offers.

Clearly defined services for businesses of different sizes. Each one is described in plain English, with the scope and boundaries stated up front.

New business websites

Modern, mobile responsive websites for businesses that need a professional online presence. Clear structure, easy to navigate and designed around the actions customers need to take.

  • Clear messaging and page structure
  • Mobile responsive, search-friendly build
  • Contact and enquiry forms
  • Basic on-page search setup

Replacement websites

A complete replacement website for businesses whose current site is outdated, difficult to maintain or no longer represents the business well. This is a full rebuild, not a service for editing or taking over an existing codebase.

  • A brand-new website, built from scratch
  • Migration of essential content
  • Modern, mobile responsive design
  • Not a repair or takeover of an existing site

Local visibility

Practical improvements that help customers find and understand the business online. Search-friendly page structure, location-focused content and alignment with the business's Google presence.

  • Clear titles, descriptions and page structure
  • Location and service focused content
  • Google Business Profile guidance
  • No promises of specific rankings or visitor numbers

AI assistants

Website assistants that answer common questions using approved business information, direct visitors to relevant services and capture enquiries. Recommended only where there is a genuine benefit.

  • Answers grounded in your approved content
  • Enquiry capture and hand-off
  • Straightforward setup and review
  • Not a full customer-service replacement

Business forms and automations

Digital workflows that reduce repetitive admin. Enquiry forms, follow-up emails, information capture and connections between the tools a business already uses.

  • Enquiry and booking forms
  • Notifications and follow-up emails
  • Connections between everyday business tools
  • Kept narrow in scope so they keep working

Ongoing website support

Hosting, routine maintenance, small content updates and practical support after launch for websites built by South Wales Digital.

  • Hosting and routine maintenance
  • Small content updates and fixes
  • Sensible response times
  • Redesigns or new features are quoted separately
Larger digital projects

Larger digital projects.

Some projects need more than a standard business website. South Wales Digital can help define the requirements, create a working prototype and manage the technical delivery.

  1. 1

    Define

    Clarify the business problem, the users, the main requirements, the priorities and the scope.

  2. 2

    Prototype

    Build a working version of the idea so it can be tested before committing to a larger development project.

  3. 3

    Deliver

    Where needed, specialist developers can be brought in to improve security, integrations, performance and reliability before the product goes live.

Larger projects are broken into clear stages with agreed costs, responsibilities and handover. South Wales Digital remains the main point of contact and provides the product direction throughout.

Scope

How work is scoped.

South Wales Digital focuses on clearly defined projects with practical outcomes. Open ended software development, large internal IT programmes and projects without an agreed scope are not normally taken on. Where a larger project is suitable, it is divided into clear stages such as discovery, prototype, technical delivery and launch.

Based in Cowbridge and working with clients across South Wales, the wider UK and remotely.

Get in touch

Not sure which service fits?

Send a few details about the business and what you would like to achieve. You will get a clear recommendation, likely timescale and price.